General Terms of Sale

 

PRICES.
Prices of items and packets are expressed in Lire/Euro, V.A.T included. Foodstuffs have a 4% rate of taxation, service and expeditions have a 20% rate of taxation.

GOODS.
Goods are delivered to your destination by special carrier delivery.
Delivery and operational services are guarantee in every state belonging to the European Community. The item shown in the purchase section is always available. The departure point of goods is our warehouse in Agnone.

PAYMENT.
Terms of payment are as follows:
Credit cards: we accepts the following credits cards: CartaSI, VISA, Mastercard, Eurocard, American Express, Diners and JCB. Please specify the name of the credit card owner, the full credit card number and expiration date. The debit will be added to the customer account, by credit card, in Italian Lire or Euro and only after the expiration date of the withdrawal.
Cash on delivery: Payment must be made when he receives the goods from the transporter.

Right of withdraw
The customer can withdraw if not satisfied, sending the request by registered mail to: Caseificio Lorenzo Di Pasquo, Via Vittorio Veneto, 22 - 86081 Agnone (IS), and sending the goods back, cost at your charge, in 10 working days from the moment you collect them. The customer can withdraw with a fax or E-mail communication in 24 hours from the confirmation of order. The payment will be refunded in 15 days. The customer must return the goods, contested or rejected, perfectly packed. The collection of goods will be made by the expedition of the above, to the following address: Caseificio Lorenzo Di Pasquo, Via Vittorio Veneto, 22 - 86081 Agnone (IS). We apply consumer right determined by his country law. Caseificio Lorenzo Di Pasquo will collect goods at his own charge if there will occur some imperfection due to fabrication.

ORDER.
The order can be effectuated on-line, by fax (print in this case the order form and send it to the fax number 0865.79275), by E-mail or by telephoning to 0865.79275.

CONFIRMATION OF ORDER.
In 24 hours from the order collection, the Caseificio Lorenzo Di Pasquo will send to the customer an E-mail of confirmation of order and eventually the expedition number for the tracking service of the delivery service.

DELIVERY.
The delivery will succeed in 24 - 48 working hours, after the order collection, the limit maximum of the expedition is 5 days.

TAX.
All the prices you will find in the card file of the product or in the order form, are taxes included, in other words V.A.T. included. Foodstuffs have a 4% rate of taxation, service and expeditions have a 20% rate of taxation.

PRIVACY.
The customer can whenever he wants, gain access to his recorded personal data and ask to modify or delete them. Personal data required in the order form are needed only to guarantee goods expedition and we will never give them to other company, nor utilized to send promotional material to the customer.

SECURITY.
The transmission of personal data, related to the carry out of the payment by credit card, are made only on the Bank server with record SSL and cryptography to 128 bits.

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